Secure, Cross-Platform, Remote Control

NetOp provides a fast, reliable way to access multiple PCs with extensive built-in features to ensure safe remote control and support of all your PCs and servers

Move Expertise – Not People
NetOp Remote Control was designed specifically to meet the needs of IT professionals who require impenetrable security, scalability and real-time speed to control distant PCs over the Internet, networks or via modems. Maybe that is why, according to International Data Corp. (IDC), NetOp has become the “fastest growing remote control product” in the world. NetOp offers organizations of all sizes a rapid return on their remote control investment by providing lightning fast speed, advanced security options and rock solid stability not found in other remote control solutions.

With NetOp Remote Control you can easily reach any Windows, Linux, Sun Solaris, Mac or legacy OS/2 and DOS PC from the comfort of your desktop PC, IE browser, Tablet PC, Pocket PC or now even a USB thumb drive. View the remote PC’s screen, control its keyboard and mouse, synchronize files, inventory its hardware and software, launch applications or chat with someone at the remote PC - just as if you were seated in front of that computer. NetOp's Remote Management Console - provides single-click access to drives and folders, tasks, events, services, registry and more - without having to interupt the remote user.

What's more, NetOp Remote Control offers the most comprehensive security on the market to help you better meet today's auditing and compliancy requirements. Besides traditional local security features such as password protection, view only mode, user notification and automatic call-back, NetOp provides support for Windows Security Management (including LDAP and Active Directory) and offers an optional NetOp Security Server which provides centralized security, administration, logging and authentication for all your NetOp users. NetOp also has the highest encryption levels available. Plus, only NetOp offers the NetOp Gateway Server module – providing a secure inbound/outbound software router for NetOp traffic, which helps you “Move Expertise – Not People.”

Securely Access and Support Multiple PCs

• Securely Access and Support Multiple PCs
• “Faster by Far” means you can count on enhanced speeds over LANs, WANs and even slower Internet, Modem dial-up, Wireless or Infrared connections
• Impenetrable security: 256 bit AES Encryption, Centralized Authentication and logging capabilities will help keep your organization safe while helping you meet today's auditing and compliancy requirements.
• Superior cross-platform remote control with integration for all popular operating systems. Control PCs running Windows Server 2003, Windows XP, Me, 2000 (including Windows 2000 Pro, Server & Advanced) NT 4.0, 98, 95, 3.1x, Terminal Server sessions, OS/2, DOS, Mac OS X, Tablet PCs, Linux, Solaris or CE devices from any Windows OS, including CE, as well as Linux, Internet browsers via a small ActiveX plug-in or a USB Flash Drive.
• Supports popular communication standards: Internet, TCP/IP (UDP & TCP), NetBIOS, IPX, modem, Terminal Services, Serial and Infared
• Award-winning performance enhanced by caching, GDI Hooking and NetOp's advanced proprietary compression
• Type-and-talk communication lets you use your PC's keyboard and microphone to communicate with remote users
• Print re-direction makes it possible to print on local and remote printers
• Minimal bandwidth usage thanks to advanced non-polling communication
• NetOp Deployment Utility lets you send pre-configured "Hosts" & "Guests" to network users
• High Speed File Transfers including cross synchronization, delta file transfer, crash recovery and easy-to-use scripting utility for unattended file transfers, patches and program launching
• Support for RSA Security

Guest module

• Remote Management Console performs many support activities without having to take control of a Host PC or interrupt that Host user.
• View multiple desktops in full-screen, scalable thumbnails or windowed mode.
• Run Guest from a USB thumb drive without installation on temporary PC
• Collect hardware and software inventory information from Host PCs for asset management.
• Transfer Host sound to let the Guest user hear the Host speakers, Compliant with Section 508 of the Rehabilitation Act.
• Run Programs and applications or launch commands on Host PCs remotely.
• Execute commands - log-off, shut down, restart or wake-on-LAN Host PCs
• Send messages - alert users via pop-up, hot-linkable, message boxes on one or more Host PCs
• Transfer Windows clipboard - send and receive text and graphics.
• Marker mode - annotates Host screens
• Help Desk Support - Guests (set up as Help Providers) are notified via sound and popup message of NetOp SOS Instant Messages from Hosts. Local programs (such as help desk tracking software) can be launched from a Host's SOS request.
• Hierarchical Phonebook file-folder based structure, with import/export function.
• Call Hosts via a browse list, or directly using IP address, phone number, DNS name, Directory Service name via LDAP or user name. Launch sessions on multiple Hosts with one click.

Host module

• Multiple Guests can view a single Windows Host, pass off control of the Host and chat with each other.
• Local authentication - set a default password for all Guest users, or set individual Guest IDs and passwords
• Centralized authentication and security for Windows platforms using the Microsoft Windows NT Domain, Microsoft Active Directory, Directory Services via LDAP or NetOp Security Server for all supported platforms.
• Security roles limit what Guest users can do; managed locally or centrally. Stealth mode hides Host from the user.
• Confirm access and multiple notification options - Hosts can allow or deny Guest access and/or be alerted by message or tone when being controlled
• Local or centralized logging of over 100 activities. Session Recording for later playback.
• MAC/IP address check filters access based on Guest's MAC or IP address. Maintenance password - protects the Host & Guest configuration.

Additional NetOp Security, Access & Management Modules

Security Server Module: Centralized authentication and security management for all of your NetOp Guest and Host modules. Even more logging capabilities than are already built in to the NetOp Guest and Host modules. Can use RSA Tokens to allow two-factor authentication, and can create security roles based on job function. Integrates easily with your current directory services infrastructure. If you are dealing with all of the new laws and regulations regarding access to IT data, then the Security Server is a MUST, and will be of great assistance in your efforts to become compliant with all the current regulations.

Gateway Module: Multi-Protocol NetOp software router that has many uses including support for up to 200 simultaneous connections to internal DHCP computers through a single port, backup dial-in access if Internet or WAN connection is down, communication in clustered Terminal Server or Citrix environments, secure access to sensitive internal networks for remote administration and maintenance.

Name Server Module: Acts as a DNS server for NetOp Guests and Hosts. This allows the Guests and Hosts to communicate in large DHCP environments and in networks with many VLANs or that are segmented by routers. It also enables easy connections over the Internet. Danware Data also provides access to a free Name Server on the Internet for limited implementations such as supporting single customers behind a DSL router.